Family run in Woy Woy

Click & Collect

Order online and collect from our Woy Woy shop. Choose pickup at checkout when available, then wait for your ready notification before travelling.

How pickup works

Choose your products and add them to your cart.
Select pickup at checkout when available.
Wait for your ready-for-collection notification.
Bring your order confirmation and collect during shop hours.

Our Woy Woy shop

56 Ocean Beach Road, Woy Woy NSW 2256
Mon–Fri, 9:30am–3pm

Looking for a particular item in the shop? Check with our team before visiting.

Shop details and directions

Pickup timing

If your item is in stock, it’s usually ready for pickup within 30 minutes during pickup hours.
Otherwise, most orders are ready the same or next business day, depending on order volume.
Please wait for your “ready” notification before arriving.
If an item is unavailable, we’ll contact you with options: a swap, a refund or store credit.

Pickup hours

Mon–Fri: 9:30am–3:00pm
Sat–Sun: Closed

Public holiday hours may vary.

Pickup location

BuyNatural, 56 Ocean Beach Road, Woy Woy NSW 2256
Phone: (02) 9415 3888
Parking is available. Bring your order confirmation; photo ID may be requested for high-value orders.

Get directions in Google Maps

Pickup questions

Why don’t I see Click & Collect at checkout?

Click & Collect appears only when your cart is eligible. If it’s not showing, choose delivery and try removing large or bulky items, or check again later.

Can someone else pick up my order?

Yes. Forward them the order confirmation and make sure they can confirm the order name or number. We may request ID for high-value orders.

How will I know when my order is ready?

We’ll send a “Ready for collection” email or SMS once your order is packed. Please wait for that message before coming in.

How long do you hold Click & Collect orders?

We’ll hold your order for a limited time. If you need extra time, reply to your confirmation email or contact us so we can help.

What if an item is out of stock?

We’ll contact you promptly with options: a suitable alternative, a refund for that item, or store credit — your choice.