I am a blogger/ influencer and would like to work with you.Roger HuYou can work with us via our affiliate programme or get in touch with us at email@example.com. Please include as much detail as possible as we get contacted a lot.
Do you sell wholesale?Roger HuWe are the exclusive distributor for a number of the brands on BuyNatural and fully authorised to wholesale certain.If you have a business, online or offline, where you would like to sell these products please contact us about becoming a wholesale partner.
I am a supplier and would like to sell my products on BuyNatural. How do i get started?Roger HuWelcome, we love new brands. Each brand goes through a peer review panel (Product Council) to ensure they meet our strict requirements in quality and performance. We also want to ensure any suppliers we work with having fantastic products that our customers will love. If you think your products will meet our criteria, visit our Become a Merchant Supplier page.Note it is very important you contact us via this page as we only respond to stockist enquiries from this form.
How does BuyNatural choose what products and brands to stock?Roger HuBuyNatural only sources and stocks the best beauty, skincare, fashion, home and lifestyle products which of the highest quality. We have a peer review panel that checks each brand against stringent quality criteria. We only bring products into our site that we would be willing to use. If we won’t use them, we won’t sell them. We source mostly from Australian and New Zealand company’s, preferring to support our amazing local suppliers who need to get a chance to showcase their wonderful products.
Do you accept returns?Roger HuAbsolutely. We accept change of mind returns as long as the item is in the original packaging, has not been used and no seals have been broken. For more information read our refund policy here. Please note we don’t process refunds for natural wear and tear or damage caused after the order has been received.
How much is delivery?Roger Hu
STANDARD AUSTRALIAN SHIPPING
- STANDARD SHIPPING in Australia is FREE for orders over $50 and under 6kg* (Please read shipping policy)
- FOR ORDERS UNDER $50 – Rates are based on your destination address and the weight and dimensions of your order.