BuyNatural Shoppers Can’t Wait To See
What You Have In Store

Support Sustainable Living - Join Australia's Largest Natural, Organic & Eco-Friendly Marketplace Today!

Flexible Fulfilment Options

Choose to do self-fulfillment (FBS) or use our 3PL services – Fulfilment by BuyNatural (FBN) to take care of inventory, storage, delivery, customer service & product returns.

Powerful Insights Dashboard

Dashboard that provides you with a powerful understanding of your Store-related sales, shoppers’ location, product bestsellers, and warehouse inventory information.

Redirect your Own Domain Name

Let your customers visit your BuyNatural store directly via typing in your own domain! If you don’t have a website, use your  BuyNatural store as your primary online storefront!

Get Paid Weekly

No waiting for your money. Receive product payments each Monday. Payments are made to your Paypal account.

Why Join the BuyNatural Marketplace?

The BuyNatural Marketplace offers many benefits to sellers who are looking to expand their business and reach a wider audience. Here are some of the top reasons to join:

  • Large and growing customer base: BuyNatural has a large and growing customer base that includes millions of shoppers from around Australia and the world.
  • Low selling fees: BuyNatural offers low selling fees compared to other online marketplaces, which allows sellers to keep more of their profits.
  • Easy set-up and management: Creating a seller account and adding products to the BuyNatural Marketplace is a simple and straightforward process. Sellers can also manage their account and orders using BuyNatural’s user-friendly interface.
  • Marketing and advertising opportunities: BuyNatural offers a variety of marketing and advertising programs that can help sellers increase visibility and drive sales. This includes Sponsored Products, Sponsored Brands, and other promotional opportunities.
  • Trusted brand: BuyNatural is a trusted and well-known brand with a reputation for providing high-quality products and excellent customer service.
  • Secure and reliable platform: BuyNatural’s platform is secure and reliable, which helps to protect sellers and customers from fraud and other security issues.
  • International selling opportunities: BuyNatural offers sellers the opportunity to sell their products to customers around the world, which can help to expand their customer base and increase sales.
  • Expert seller support: BuyNatural offers expert seller support to help sellers with any questions or issues that may arise. This includes technical support, account management, and marketing advice.

By joining the BuyNatural Marketplace, sellers can take advantage of these benefits and more to grow their business and reach a larger audience. So what are you waiting for? Sign up today and start selling!


It's easy to start selling on the BuyNatural Marketplace


Choose a selling plan

When it comes to selling on an online marketplace, choosing the right selling plan can make a big difference in the success of your business. The BuyNatural Marketplace offers two types of selling plans - Fulfilment by BuyNatural (FBN) and Fulfilment by Seller (FBS). Here's what you need to know to choose the right plan for your business:

Fulfilment by BuyNatural (FBN):

FBN is a selling plan in which the BuyNatural FBN team provides 3PL (Third Party Logistics) services to pick and pack orders on behalf of the seller. This means that once the seller sends their inventory to the BuyNatural warehouse, the BuyNatural FBN team takes care of the entire order fulfilment process, including storage, packing, and shipping. FBN sellers also get access to benefits such as Amazon Prime eligibility, free shipping, and customer service support from BuyNatural.

Benefits of FBN:

  • Saves time and resources by outsourcing order fulfilment
  • Access to BuyNatural Prysm eligibility, free shipping, and customer service support
  • Streamlined inventory management and order processing
  • Provides peace of mind knowing that order fulfilment is being taken care of by professionals

Fulfilment by Seller (FBS):

FBS is a selling plan in which the seller is responsible for their own order fulfilment. This means that the seller stores, packs, and ships their products directly to the customers. FBS sellers have full control over their inventory and order fulfilment, but they do not receive the same benefits as FBN sellers such as Amazon Prime eligibility, free shipping, and customer service support from BuyNatural.

Benefits of FBS:

  • Gives full control over inventory and order fulfilment
  • Can save on fulfilment fees compared to FBN
  • Ability to customize packing and shipping methods to meet customer needs
  • Integrate your eCommerce site (Shopify only) into your BuyNatural Marketplace store

Choosing the right selling plan for your business ultimately depends on your specific needs and goals. If you want to outsource order fulfilment and focus on growing your business, FBN may be the best option for you. If you prefer to have full control over your inventory and order fulfilment, FBS may be the better choice. It's important to consider the costs, benefits, and resources required for each plan before making a decision.

In conclusion, understanding the differences between FBN and FBS can help you make an informed decision when choosing a selling plan on the BuyNatural Marketplace. Evaluate your business needs and goals to determine which plan is right for you.


Create a BuyNatural Seller Account & Add Products

Create a BuyNatural Seller Account & Add Products

If you're interested in selling on the BuyNatural Marketplace, the first step is to create a seller account. Here's what you need to do:

  1. Go to the BuyNatural Marketplace and click on the "Sell on BuyNatural" button located in the top right corner of the homepage.
  2. You will be redirected to the Seller Plans page. You will need to select the selling plan that suits your business needs - FBN or FBS. Then after selecting your plan, you will move to the registration page where you will be asked to provide your business information, including your business name, address, and contact details.
  3. After providing the necessary information, click on "Submit" to complete the registration process.
  4. Once your seller account is approved, you can start configuring your store and adding products to your inventory. If you have no time to setup your store and products, don't worry. You can always get the BuyNatural Merchant Team to do for you . Check out the Store Setup Support options availible for you. If you want to do this yourself, then start adding products by going to the "Inventory" tab on your seller dashboard and click on "Add a Product".
  5. You will be asked to provide information about your product, such as product title, description, images, pricing, and shipping information. Make sure to provide accurate and detailed information to help customers make informed purchasing decisions.
  6. After providing all the necessary information, click on "Save" to add the product to your inventory. Repeat this process to add more products. If you have 20+ product, contact the BuyNatural suport team and they can assist in bulk uploading products.
  7. Once your products are added, they will be listed on the BuyNatural Marketplace and available for purchase by customers.

Adding products to your inventory is an important step in building a successful business on the BuyNatural Marketplace. Here are some tips to help you optimize your product listings:

  • Provide detailed and accurate product descriptions that include the product's features, benefits, and any unique selling points.
  • Use high-quality images that showcase your product from different angles.
  • Price your products competitively to attract customers. Noting, pricing cannot be higher than your own site per our fair market pricing policy.
  • Offer free shipping or discounts on bulk orders to encourage sales.

In conclusion, creating a BuyNatural seller account and adding products to your inventory is a straightforward process that can help you reach a wider audience and increase sales. By providing accurate product information and excellent customer service, you can establish a strong presence on the BuyNatural Marketplace and grow your business.


Receiving Orders and Fulfilling

Receiving Orders and Fulfilling

After adding your products to the BuyNatural Marketplace, the next step is to start receiving orders. Here's how it works:

  1. When a customer places an order for your product, you will receive a notification via email and on your seller dashboard.
  2. If you have chosen the FBN selling plan, the BuyNatural FBN team will handle the order fulfillment process on your behalf. This includes picking, packing, and shipping the product to the customer. You will receive a notification once the order has been shipped.
  3. If you have chosen the FBS selling plan, you will need to fulfill the order yourself. This includes picking, packing, and shipping the product to the customer within the designated timeframe.
  4. Make sure to keep track of your orders and update the order status on your seller dashboard to keep customers informed about the status of their order.
  5. If you encounter any issues or have any questions about the order fulfillment process, you can contact the BuyNatural support team for assistance.

Here are some tips to help you optimize your order fulfillment process:

  • Make sure to ship the product within the designated timeframe to avoid order cancellations or negative feedback.
  • Use sturdy and protective packaging to ensure the product arrives in good condition.
  • Include a packing slip with the customer's order details to provide a professional and personalized touch.
  • Ensure you have entered the tracking information in the Seller Center Dashboard so customers can track the status of their order and receive updates on the delivery time.

In conclusion, receiving orders and fulfilling them is an important aspect of running a successful business on the BuyNatural Marketplace. By choosing the right selling plan and optimizing your order fulfillment process, you can provide excellent customer service and establish a strong presence on the platform.


Grow your business

Grow Your Business

Now that you have set up your seller account and added products to the BuyNatural Marketplace, it's time to focus on growing your business. Here are some tips to help you expand your customer base and increase sales:

  • Optimize your product listings by using high-quality images, clear and concise descriptions, and relevant keywords.
  • Price your products competitively to attract price-sensitive customers and stand out from the competition.
  • Offer promotions and discounts to incentivize customers to buy your products. This can include bundle deals, free shipping, or percentage discounts.
  • Participate in BuyNatural's advertising programs, such as Sponsored Products or Sponsored Brands, to increase visibility and drive traffic to your product listings.
  • Solicit customer feedback and use it to improve your products and customer service. Positive reviews can also help attract new customers and increase sales.
  • Stay up-to-date with industry trends and adjust your product offerings accordingly. This can include introducing new products or updating existing ones to meet customer demand.
  • Engage with customers on social media and other marketing channels to build brand awareness and foster customer loyalty.
  • By following these tips and continuously improving your product offerings and customer service, you can grow your business on the BuyNatural Marketplace and beyond. Good luck!


Completely Affordable, Flexible, and Secure

Our Seller Plans offer you the flexibility to start with just one product or hundreds. Save time and effort by using the Fulfilment by BuyNatural (FBN) 3PL services or do your own order fulfillment. Get discovered by millions of BuyNatural shoppers who are specifically looking for Natural, Organic & Eco-Friendly products.
You get paid weekly via our AutoPay feature using PayPal as a direct deposit into your nominated account.

For payments being sent to overseas banks will incur FX and transfer fees.


Hear from BuyNatural Sellers


Here are some common questions about selling on the BuyNatural Marketplace

How do I get started BuyNatural Store?

Unlike Amazon or eBay where you need to spend a considerable amount of time and effort (and cost) in setting up your inventory and getting products online, your Buynatural Store is super easy.

After you use our online wizard to sign up, you are directed to your Store configuration page from your dashboard. It’s very simple to add your Store details and add your products. Everything is found in your Seller Centre dashboard but if you have any questions, our Knowledge Base offers a step by step guide.


Do I have to spend lots of time managing my Store?

If you selected a Seller Plan that included Fulfilment by BuyNatural (FBN) then you have nothing to do, except wait for the money to hit your bank.
Sellers on the FBS Independent Plans will receive an email informing them of new orders. You have business 2 days to dispatch and once this is done, you update the order status and update order tracking in your Seller Centre dashboard so that the customer is informed their products are on their way. Funds for these orders are then released to you.

Can I integrate my online store with my BuyNatural Marketplace store?

FBS Sellers who have a Shopify site can integrate with their BuyNatural store using the Shopify Store Connector plugin

Shopify Connector Features

  • Real-time synchronization of products – SKU, price, and quantity.
  • Import/export products from the BuyNatural marketplace to Shopify.
  • Import/export orders from the BuyNatural marketplace seller account to Shopify.
  • Map the BuyNatural marketplace categories with the Shopify categories.
  • Real-time order sync from BuyNatural Marketplace to Shopify.

How do I get paid?

All orders will be paid via PayPal each Monday. All transactions are recorded and made available to you in the Seller Dashboard.

Do I need a credit or debit card to create a Store?

If you selected the FBS Starter then no credit card is needed. However, if signing up for an FBN or FBS Professional plan, when you finish the signup wizard you will be prompted to pay a one-off setup and/or subscription fee. The costs vary depending on the actual Seller Plan selected and if you have selected to pay monthly or manually. For example, the FBS Professional Seller Plan has no monthly subscription and just a one-off $49.95 for unlimited product listings.

What can I sell on BuyNatural?

BuyNatural sells only Natural, Organic, and Eco-Friendly goods. Strickly no nasties. Even though you may signup, the BuyNatural team will evaluate your items to ensure they meet our strict levels of quality and product ingredients criteria.

I am too busy and have no time to setup my BuyNatural store. Can I get support setting up the store and products?

Absolutely! We offer Store Support Packages designed to assist busy business owners like yourself. Our dedicated team will help set up your BuyNatural store and product listings, ensuring your online presence is managed professionally. Please consider purchasing these services for a stress-free setup experience.

Still have more questions? Feel free to contact us.

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